Critical Mass PR

The first ever “Help a PR Pro Out” Day Twitter chat (hashtag #HAPPO) happens this Friday Feb. 19th from 11:00 a.m. to 3:00 p.m. Eastern Standard Time. This post is but one of many from bloggers supporting awareness of the event. Leave it to PR and communications folks to conceive and rally around a meaningful [...]

I love when a good book finds me. This was the case with “Inbound Marketing: Get Found Using Google, Social Media, And Blogs” by Brian Halligan and Dharmesh Shah of HubSpot. It was next up on my Amazon Wish List but then – Boom! – it came my way via a promotional copy handoff from [...]

The latest Digital Dialogue column for Public Relations Tactics, a publication from the Public Relations Society of America, is available in the November print edition and here online. It’s in PDF format this month, as I believe PRSA is ironing out how my column will post to their freshly redesigned Web site. (They did a nice [...]

My October Digital Dialogue column for PR Tactics, a publication of the Public Relations Society of America, is a Q&A piece titled “Grow into your social media strategy” that also appears on the newly redesigned www.prsa.org site (tip of the hat to PRSA’s editorial and design teams). I interviewed Lee Aase, Mayo Clinic’s manager of syndication and [...]

My September “Digital Dialogue” article in the Public Relations Society of America’ Tactics journal is entitled “Develop Your Mindset For Social Media Measurement.” It quotes Brian Solis, author of “Putting the Public Back in Public Relations,” and customer relationship management consultant Marshall Lager of Third Idea Consulting. My thanks to Brian, Marshall and as always, the editorial [...]

Earlier this month Shamrock Foods and a variety of participating Arizona restaurants introduced Dine4AZ, a three month campaign to encourage residents and visitors to eat out more often.
One in 10 working Americans are restaurant employees according to the National Restaurant Association, and Arizona has more than a quarter million food service employees per the Arizona [...]

One more time around for this August PRSA Tactics article about thought leadership and the common characteristics of people who successfully portray it on the social Web, and elsewhere. I received some nice comments and additional ideas from readers on this article which is located here on the Public Relations Society of America Web site. [...]

My article, “Brand aid: Creating opportunities in your customer community,” appears in the June print and online editions of PRSA Tactics.  It looks at how public relations practitioners can identify interesting stories and conversation material by monitoring various aspects of their organization’s online communities, or really any Web communities where their customers and prospects congregate. [...]

I had the privilege of delivering the keynote presentation for about 100 Public Relations Student Society of America (PRSSA) chapter presidents this past weekend, to help kickoff their annual Leadership Rally in Scottsdale, Arizona.
I’ve put the slide deck on SlideShare and embedded it below.
The presentation encourages audiences to adapt the concept of Buyer Personas (a [...]

My latest Public Relations Tactics article published this past week (thanks as always to the @PRSA team) and I have some side notes to share. The article is called “Social awareness: Transforming your team into social media strategists,” and to construct it I went to one of the best social media thinkers I know, Jason [...]